Jaatra — Transit navigation app for Dhaka
Good news: Jaatra stores almost all personal data locally on your device, and deleting app data removes it instantly. The one exception is feedback you've submitted (and any email address you chose to include) — see below for how to have that deleted.
Alternatively, you can uninstall the app — this removes all data automatically.
| Data type | Storage | Deleted? |
|---|---|---|
| Saved places (Home, Work) | Device only | ✓ Immediately |
| Recent searches | Device only | ✓ Immediately |
| Language preference | Device only | ✓ Immediately |
| Analytics consent | Device only | ✓ Immediately |
| Cached location | Device only | ✓ Immediately |
| Feedback message & optional email | Our server | On request — email privacy@jaatra.bd |
Jaatra does not maintain user accounts. Route planning queries are processed in real-time and not logged with any user identifier. The only personal data stored on our servers is feedback you've submitted through the in-app Feedback form, along with an email address if you chose to provide one. Email privacy@jaatra.bd to have a feedback submission deleted.
If you previously opted into analytics, anonymized usage events and crash diagnostics (error messages, component stack traces) were sent to our analytics provider, PostHog. These events contain no personal identifiers (no name, email, phone, or precise location). To request deletion of this anonymous data, contact us at privacy@jaatra.bd.
If you have questions about data deletion, email: privacy@jaatra.bd